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NHS England Survey

On 26 February 2018 a national Congenital Heart Disease Patient Experience Survey was launched in all specialist surgical (Level 1) centres in England. 
There are separate surveys for outpatients and inpatients and for the different age groups:
A parent/carers patient experience survey aimed primarily at parents of babies and young children.
A child patient experience survey
An adult patient experience survey aimed at older children, young people and adults.
These, condition-specific, patient experience surveys for congenital heart services will enable the views of patients and their families to be heard in a consistent way across all centres. The survey will be most effective if as many patients as possible share their experiences of care, so make sure your voice is heard and take part here:

 Results from the surveys will be reviewed by patient reps on Congenital Heart Services Clinical Reference Group and Trusts will discuss the results at network meetings, to publicise the results and to make clear the actions they have taken as a result of these comments. In time, once the system is fully established, we hope that all results will be published.
The survey is hosted on behalf of the CHD centres and NHS England by MSB, a specialist organisation that worked with us to develop the survey.  If you have any questions about the development or operation of the survey they can be contacted at

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